This Privacy Policy (hereinafter referred to as "Policy") defines how sole proprietor SnowInk (hereinafter referred to as "we" or "us") handles personal information and related data of users in the service "Chill Desk" (hereinafter referred to as "the Service").
Article 1 (Scope)
This Policy applies to all personal information and similar data acquired by us in connection with the use of the Service.
Article 2 (Information We Collect)
We may collect the following information:
1. Information Registered/Entered by Users
- Name or nickname
- Email address
- Password or external authentication information
- Usage history, settings, tags, playback logs, etc.
2. Automatically Collected Information
- Device information (device ID, OS, browser type, etc.)
- IP address, cookie information
- Access date and time, operation history, usage status, etc.
3. Payment-Related Information (When Using Pro Service)
- Payment information processed through external payment providers (App Store, Google Play, Stripe, etc.)
* We do not directly obtain or store sensitive information such as credit card numbers.
Article 3 (Purpose of Use)
We use the collected information for the following purposes:
- Providing, operating, and improving the Service
- User support and inquiry response
- Notification of new features, updates, campaigns, etc.
- Prevention of unauthorized use, system protection, security enhancement
- Statistical analysis of usage patterns and marketing analysis (conducted in a manner that does not identify individuals)
- Legal compliance and trouble resolution
Article 4 (Use of External Services)
1. We may use the following external services for access analysis, payment processing, and communication optimization:
- Google Analytics (usage trend analysis)
- Payment services such as Stripe / Apple / Google
- Hosting and distribution platforms such as Firebase and Vercel
2. These service providers may collect user information through cookies, etc., but we manage such processing as required by law.
Article 5 (Third-Party Disclosure)
We will not provide users' personal information to third parties except in the following cases:
- When the user has given consent
- When required by law
- When necessary to protect life or property and it is difficult to obtain the individual's consent
- When providing information to subcontractors to the extent necessary for operating the Service (with confidentiality agreements)
Article 6 (Management of Personal Information)
We implement appropriate security measures to prevent leakage, loss, or alteration of personal information. We retain information only to the extent necessary to achieve the purpose of use and promptly delete unnecessary information.
Article 7 (User Rights)
Users may make the following requests to us regarding their personal information:
- Request for disclosure, correction, addition, deletion, or suspension of use
- Inquiries about the handling of personal information
Contact: contact@snowink.net (provisional)
Article 8 (Use by Minors)
Minor users should use the Service with the consent of their guardians. If consent cannot be confirmed, we may refuse use.
Article 9 (Changes to Policy)
1. We may revise this Policy in response to changes in laws or service content.
2. The revised Policy will take effect when posted on the Service.
Article 10 (Contact)
For inquiries regarding the handling of personal information, please contact:
Operator: SnowInk (Sole Proprietor)
Email: contact@snowink.net