Terms of Service

These Terms of Service (hereinafter referred to as "Terms") define the conditions for using the application service "Chill Desk" (hereinafter referred to as "the Service") provided by sole proprietor SnowInk (hereinafter referred to as "we" or "us"). All users of the Service (hereinafter referred to as "Users") agree to use the Service in accordance with these Terms.

Article 1 (Applicability)

1. These Terms apply to all relationships between Users and us regarding the use of the Service.

2. Rules, guidelines, notices, and other provisions (hereinafter referred to as "Individual Provisions") that we separately establish regarding the Service constitute part of these Terms.

3. In the event of any inconsistency between these Terms and Individual Provisions, the Individual Provisions shall prevail.

Article 2 (Definitions)

1. "The Service": Refers to the application named "Chill Desk" and related services provided by us.

2. "Users": Refers to all persons who use the Service.

3. "Registered Users": Refers to Users who have completed account registration.

4. "Free Service": Refers to features available for free.

5. "Pro Service": Refers to features provided for a fee.

6. "Content": Refers to audio files, images, text, programs, etc., to which we or third parties hold rights.

7. "User Content": Refers to information that Users input, store, or transmit through the Service.

Article 3 (User Registration)

1. Users apply for account registration using the method specified by us, and become Registered Users upon our approval.

2. We may refuse or revoke registration in any of the following cases:

  • Making false applications
  • Past violations of the Terms
  • Involvement with antisocial forces
  • Other cases we deem inappropriate

3. Registered Users must manage their account information under their own responsibility and are prohibited from sharing or lending it to third parties.

4. We shall not be liable for damages caused by unauthorized use of accounts, except in cases of willful misconduct or gross negligence on our part.

Article 4 (Use of the Service)

1. Users shall use the Service in accordance with these Terms and Individual Provisions.

2. We shall not be liable if certain features cannot be used due to communication environment, device settings, etc.

3. Users shall prepare communication devices and environments necessary to use the Service at their own responsibility and expense.

Article 5 (Fees and Payment)

1. Registered Users shall pay the usage fee specified by us using the designated method when using the Pro Service.

2. The Pro Service is, in principle, based on a subscription billing system and will be automatically renewed until the User cancels.

3. Fees already paid will not be refunded, except as otherwise provided by law.

4. In the event of payment delays, we may suspend service provision or terminate the contract.

Article 6 (Advertisement Display)

We may display our own or third-party advertisements within the Service. Users consent to this.

Article 7 (Prohibited Acts)

Users must not engage in the following acts:

  • Acts that violate laws or public order and morals
  • Acts that infringe on the rights of third parties or us
  • Acts of unauthorized use, modification, reproduction, or redistribution of the Service or Content
  • Acts of advocating medical or therapeutic effects
  • Unauthorized access or acts that overload servers
  • Acts that interfere with the operation of the Service
  • Registration of false information or use of another person's account
  • Providing benefits to antisocial forces
  • Other acts we deem inappropriate

Article 8 (User Content)

1. Users shall have legitimate rights to content they post or save.

2. Copyright of User Content belongs to the User, but we may use it free of charge to the extent necessary for service operation, improvement, and analysis.

3. We may delete content that violates or may violate the Terms.

Article 9 (Intellectual Property Rights)

1. Rights to Content belong to us or legitimate rights holders.

2. Users must not use Content beyond the scope necessary for using the Service.

Article 10 (Suspension and Deletion)

1. If a User violates these Terms, we may suspend use or delete registration without prior notice.

2. In such cases, we shall not be liable for any refunds or damages.

Article 11 (Service Changes, Suspension, and Termination)

1. We may change the content of the Service or temporarily suspend it without prior notice for business or technical reasons.

2. When terminating the Service, we will give prior notice to a reasonable extent.

3. We shall not be liable for any damages arising from measures taken under this Article.

Article 12 (Disclaimer)

1. We do not guarantee that the Service is free from defects, suitable for specific purposes, stable, or accurate.

2. The Service is not intended for medical treatment, therapy, or health effects.

3. We shall not be liable for damages arising from the use of the Service, except in cases of willful misconduct or gross negligence.

4. To the extent that does not conflict with restrictions based on the Consumer Contract Act, the upper limit of our compensation liability shall be the usage fee paid by the User to us for the Pro Service for the most recent month.

Article 13 (Personal Information)

We will appropriately manage and protect Users' personal information in accordance with our "Privacy Policy."

Article 14 (Changes to Terms)

1. We may change these Terms as necessary.

2. The changed Terms will take effect upon posting on the Service or notification.

3. If a User continues to use the Service after changes, they are deemed to have agreed to the changed Terms.

Article 15 (Severability)

If any part of these Terms is determined to be invalid, the other parts shall remain valid.

Article 16 (Governing Law and Jurisdiction)

1. These Terms shall be governed by Japanese law.

2. In the event of a dispute regarding the Service, the district court with jurisdiction over our address shall be the exclusive agreed court of first instance.

Effective Date: November 1, 2025

Operator: SnowInk (Sole Proprietor)

Contact: contact@snowink.net